Customer Service:
Questions and comments about service, your account or many of our programs such as electronic billing and payment, residential services, quick check,budget payment plans and low-income assistance. Please include your full name and account number in your message, as well as a phone number or e-mail address, to ensure a fast and efficient response.
Local (207) 947-2414
Toll free US & Canada (800) 499-6600

Hours : 7:00 am to 6:00 pm (Monday - Friday)

TDD  (hearing impaired) (207) 990-6969
TDD  (hearing impaired) (800) 559-0069

Contact Customer Service by email

You may mail your bill payment to us at: Bangor Hydro Electric Company
PO Box 11008
Lewiston ME 04243-9459
Dig Safe ® : 1-888-DIG-SAFE
(1-888-344-7233)
Power outages or trouble: Local (207) 973-2020
In-state toll free (800) 440-1111
Report an outage using this form.
Key accounts: Find more information on the Key Accounts pages or email your message using this form.
Investor Services Available 8:30 a.m. to 4:30 p.m. (AST), Monday to Friday.
P.O. Box 910
Halifax, Nova Scotia
B3J 2W5
Phone: (902) 428-6060
Toll free phone: 1-800-358-1995
Fax:  (902) 428-6181
 
investors@emera.com
Transfer Agent Computershare – United States
 
1-800-736-3001 (if calling within the US)
1-781-575-3100 (if calling from all other countries)
Tree trimming: Find more information on our tree trimming pages or email your message using this form.
Energy supplier information: Find more information on the Energy Supplier pages or email your message using this form.
Corporate
    Bangor Hydro Electric Company
Corporate Office
PO Box 932
Bangor, ME 04401-0932
Local (207) 945-5621
Toll free US and Canada (800) 499-6600


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