October 14, 2009

*Correction* Bangor Hydro is Working with its Vendor to Resolve Payment-Processing Error

Please note the problem was with the payment-processing vendor rather than the bill-processing vendor, as previously stated. Customer bills are not affected.

Bangor Hydro Electric Company is working with its third-party payment vendor to resolve a payment processing error that occurred today, leaving about three percent of its customers with duplicate deductions made from their banking accounts.

Bangor Hydro's authorized payment-processing vendor is working to reverse the duplicate deductions today. The error, which affected about 4,000 customers who made payment by check through the U.S. mail, occurred with Bangor Hydro's third-party payment processing vendor. The error affected transactions received Tuesday, October 13, and were withdrawn from customer accounts today.

"The transactions appeared on customer accounts today, and the bank is working to reverse the duplicate transaction today to prevent further problems with customer accounts," said Robert Lysaght, Vice President of HR and Customer Operations.

"Customers should be assured that this is not a case of identity theft or fraud, and no customer information has been compromised," said Lysaght. "This error was not a result of any unauthorized access to their information."

"We appreciate the patience of our customers as we work through this problem," he said.

Bangor Hydro Electric Company (BHE) is an electric utility wholly-owned by Emera Inc. BHE serves a population of 192,000 in an area encompassing 5,275 square miles in eastern and east coastal Maine. BHE is a member of the New England Power Pool and is interconnected with other New England utilities to the south and with the New Brunswick Power Corp. to the north. Visit us at www.bhe.com.

Emera Inc. (EMA-TSX) is an energy and services company with $4.7 billion in assets. Electricity is Emera's core business. The company has two wholly-owned regulated electric utility subsidiaries, Nova Scotia Power Inc. and Bangor Hydro Electric Company, which together serve 600,000 customers. Emera also owns 19% of St. Lucia Electricity Services Limited, which serves more than 50,000 customers on the Caribbean island of St. Lucia and 25% of Grand Bahama Power Company which serves 19,000 customers on the Caribbean island of Grand Bahama. In addition to its electric utility investments, Emera has a joint venture interest in Bear Swamp, a 600 megawatt pumped storage Hydro Electric facility in northern Massachusetts; a 12.9% interest in the Maritimes & Northeast Pipeline; a 7.4% interest in Open Hydro and Emera Energy Services which manages energy assets on behalf of third parties. Visit Emera on the web at www.emera.com.